| Secure
Online Ordering |
There
are many quick and painless ways to order: since you are online right
now (a little birdie told us!) simply keep reading for instructions
on how to order online. For instructions on how to order by phone,
fax, e-mail, or postal mail, please skip ahead to the Other
Ways To Order section.
To order, select an item by clicking "Add One to Basket."
NOTE: Your web browser MUST have "cookies" enabled to add
items to your cart.
To add multiple copies of an item, go to the Basket Contents page,
enter the number that you'd like, then click "Update." You
may remove items from your cart by clicking "Remove."
Once you've finalized your selections, click "Checkout."
If you have a pre-existing account, enter your name and password,
then click "Login." Otherwise, choose either Create a New
Account, or Place Order Without Account.
Next, please fill in the required information fields (Note: New York
State residents must pay state taxes on their order, and must select
their County of residence from the list provided). Click "Continue," and choose your shipping method (see Shipping
Options for more info) and payment method. Enter your credit card
information—please note that this is a secure account—then
click "Continue." The final screen presents an invoice with
your order number. You will receive an an e-mail confirmation, and
your order is on on its way! |
| Other
Ways To Order |
| By
mail:
SUNDAZED MUSIC INC.
P.O. Box 85,
Coxsackie, NY 12051
USA
GET
YOUR ORDER FORM HERE!
By phone:
24-hour toll-free order line: 800-295-8079
voice phone (M-F, 9am-6pm E.S.T.): 518-731-6262
24-hour fax: 518-731-9492
e-mail: orders@sundazed.com |
| Contact
Us |
| If
you have shipping-specific requests or questions, please e-mail
us at orders@sundazed.com
or call (518) 731-6262.
General
information or comments:
info@sundazed.com
Order
inquries:orders@sundazed.com
Website/technical
inquiries: webmaster@sundazed.com
Note: You may also email any Sundazed staff member by using
their first name follwed by "@sundazed.com".
Example: tim@sundazed.com
|
|
|
| Shipping
Options |
|
U.S.A., Candada & Mexico
Shipping charges are based on the actual weight of the order. (Weight of an item is noted on each item's info page.) Exact charge for shipping will be calculated once order has been completed.
U.S.A. orders over $100.00 receive free MEDIA MAIL shipping.
FedEx 2 Day and Overnight available upon request. email
us for a quote.
Overseas
It is our policy to ship all overseas orders via Airmail to insure
safe and timely delivery. Overseas customers are responsible
to pay for all duties and taxes!
Contact us for Fed Ex
International Rates.
Acceptable forms of payment: Visa, MasterCard, Discover, American
Express, PayPal
(website only), U.S. dollars (via registered mail), or a bank check
drawn on a U.S. bank and payable in U.S. dollars. |
| Sundazed
Returns Policy |
If
you have received damaged or defective merchandise, please return
the product within 30 days of receipt and we will gladly replace the
merchandise with the same item.
If you have not received your order within three (3) weeks, please
notify us so that we may process any necessary insurance claims.
If you have received the wrong item, please use Media Mail to return
the item, unopened, within 30 days of receipt. Please include your
mailing address, phone number, and the reason for the return. We will
send the correct item and refund your return shipping cost.
Returns
Sundazed Music
P.O. Box 85
Coxsackie, NY 12051 |
| Back-Order & Pre-Order Policies |
Items
are occasionally out-of-stock. To reduce shipping charges, if your
order includes an out-of stock item(s), we will wait until the entire
order can be filled before shipping. If for any unforeseen reason
an item will not be stocked within two weeks, we will ship any other
item you've purchased, and then cancel the remaining item(s). If you
would prefer that we ship back-ordered items when they arrive, please
let us know (additional shipping charges may apply). Please feel free
to list alternate choices whenever possible.
To reduce shipping charges, if your order includes a pre-order item(s),
we will wait until the entire order can be filled before shipping.
If you would rather have available items shipped separately, please
let us know (additional shipping charges may apply). |
|
