Secure
Online Ordering
There are many quick and painless ways to order: since
you are online right now (a little birdie told us!) simply keep reading
for instructions on how to order online. For instructions on how to
order by phone, fax, e-mail, or postal mail, please skip ahead to the
Other Ways To Order section.
To order, click the "Store" button, then select an item by
clicking "Add One to Basket." NOTE:
Your web browser MUST have "cookies" enabled to add items
to your cart.
To add multiple copies of an item, go to the Basket Contents page, enter
the number that you'd like, then click "Update." You may remove
items from your cart by clicking "Remove."
Once you've finalized your selections, click "Checkout." If
you have a pre-existing account, enter your name and password, then
click "Login." Otherwise, choose either Create a New Account,
or Place Order Without Account.
Next, please fill in the required information fields
(Note: New York State residents must pay state taxes on their order,
and must select their County of residence from the list provided).
Click "Continue," and choose your shipping method (see
Shipping Options for more info) and payment method. Enter your credit
card information—please note that this is a secure account—then
click "Continue." The final screen presents an invoice with
your order number. You will receive an an e-mail confirmation, and your
order is on on its way!
By mail:
SUNDAZED MUSIC INC.
P.O. Box 85,
Coxsackie, NY 12051
USA
24-hour toll-free order line: 800-295-8079
voice phone (business hours only): 518-731-6262
24-hour fax: 518-731-9492
e-mail: orders@sundazed.com
 |
U.S.A.
All domestic orders are shipped via UPS
ground, unless one of the two alternate options below is requested.
U.S.A. orders over $100.00 receive free MEDIA MAIL
shipping.
FedEx 2 Day and Overnight
available upon request. email us for a quote.
Canada & Mexico
First Class Postage: Rates are $6.50 for the first item and $1.50 for
eachadditional item (double LP's count as two items).
Overseas
It is our policy to ship all overseas orders via
Airmail to insure safe and timely delivery.
Overseas customers are responsible to
pay for all duties and taxes!
Contact
us for Fed Ex International Rates.
Acceptable forms of payment: Visa, MasterCard, Discover, American Express,
PayPal (website only),
U.S. dollars (via registered mail), or a bank check drawn on a U.S. bank
and payable in U.S. dollars.
If you have received damaged or defective merchandise, please return the product within 30 days of receipt and we will gladly replace the merchandise with the same item.
If you have not received your order within three (3) weeks, please notify us so that we may process any necessary insurance claims.
If you have received the wrong item, please use Media Mail return the item, unopened, within 30 days of receipt. Please include your mailing address, phone number, and the reason for the return. We will send the correct item and refund your return shipping cost.
Returns
Sundazed Music
P.O. Box 85
Coxsackie, NY 12051
Items are occasionally out-of-stock. To reduce shipping charges, if your order includes an out-of stock item(s), we will wait until the entire order can be filled before shipping. If for any unforeseen reason an item will not be stocked within two weeks, we will ship any other item you've purchased, and then cancel the remaining item(s). If you would prefer that we ship backordered items when they arrive, please let us know (additional shipping charges may apply). Please feel free to list alternate choices whenever possible.
To reduce shipping charges, if your order includes a pre-order item(s), we will wait until the entire order can be filled before shipping. If you would rather have available items shipped separately, please let us know (additional shipping charges may apply).
If you have shipping-specific requests or questions, please e-mail us at orders@sundazed.com or call (518) 731-6262.
Sundazed customer satisfaction
If you have received an incorrect item, please contact us within 3 days of receipt, so we may arrange for a return.
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| ©
2002 Sundazed Music Inc. • P.O. Box 85, Coxsackie, NY 12051 Toll-Free Order Line: 1.800.295.8079 Phone: 518.731.6262 • Fax: 518. 731.9492 Email: mail@sundazed.com |